““I am committed to building client relationships based on integrity. My goal is to provide outstanding service, enabling and supporting our clients to make solid and secure banking
decisions.” – ELIZABETH K. BAKER

“One thing I have learned through the years is that no matter who your client is, they are to be treated with the utmost respect and deserve first class service.” – LINDA BISSONNETTE

“Service isn’t my job, it’s my joy.” – KAREN BONIFACIO

Lan Dao grew up in California and after visiting Oregon one summer, she decided to move here and attend college.  She graduated from Portland State University with a Bachelor of Science degree in Human Resources and Management.  Lan began her banking career 9 years ago with Bank of America.  Lan enjoys being part of a team environment and has worked in operations where she was a cash vault representative, responsible for handling large cash deposits for her clients in Washington and Oregon.  Lan enjoys spending time with her family and friends.

Rick Garlock is a seasoned banker with over 30 years of commercial banking experience. Most recently he was a driving force in the rapid business expansion of Bank of the West. He is a graduate of Brigham Young University and Pacific Coast Banking School. Rick was born and raised in Portland, Oregon, raising his family here and has a strong belief in the livability, natural beauty, and economic strength of the Pacific Northwest. Giving volunteer service, raising a family, and fly fishing are his non-banking activities.

Richard Glassman has an extensive financial career that includes work in international and corporate finance. He began his career in the trading area for Credit Suisse and moved on to a merchant trading firm prior to obtaining an MBA from Portland State University. He has over 13 years experience with US Bank having gone through their management training program, and more recently Pacific Coast Banking School at the University of Washington. He has extensive experience lending to manufacturing, distribution and real estate entities. Richard serves as the co-chairman of the investment committee which manages the endowment for a non-profit organization, where he has also served on the board of trustees. He enjoys coaching youth soccer.

Jodi Delahunt Hubbell began her banking career at U.S. Bank in 1987 after graduating from the University of Portland with a bachelor’s degree in Business Administration.  Jodi’s banking background is varied with increasing responsible positions in both branch administration and commercial and small business lending.  She also spent several years as a banking consultant with BenchMark Consulting International where she specialized in process and policy management.  Most recently Jodi was the manager of the Small Business Loan Centers at U.S. Bank where she oversaw all aspects of small business lending from underwriting through portfolio management, collections and recovery.  Jodi also serves as the Chair of the Board for Literary Arts, Inc. an organization focused on enriching the lives of Oregonians through language and literature.

Sandy Kalleck is a native Oregonian who has an extensive background in banking beginning in 1984, and includes experience in branch management, operations, collections, fraud prevention, and physical security at two local business banks. She is currently a member of several fraud and security organizations and serves on the Board for the Northwest Fraud Investigators Association. Most recently, Sandy worked as the Retail Branch Manager for Banner Bank and the Branch Operations Manager for Columbia Community Bank. She has just finished Marylhurst University’s Program on Leadership and will soon hold a B.S. in Business Management with a certificate in Communications.

Susan Kane has spent most of her life in Portland, Oregon, enjoying the unique NW culture and environment. She attended Loyola Marymount University, earning degrees in Spanish and Philosophy. Returning to Portland in 2005, she decided to pursue a career in banking at The Commerce Bank of Oregon. Additionally, she is actively involved in the community—organizing a monthly combination Tango/Blues/Swing dance.

“Developing quality solutions that will satisfy client needs involves providing a personal touch to banking.” – SUSAN KANE

Peggy Kitzmiller began her 20+ year financial services career in 1984 with NYSE member firm Edward Jones & Co in their St. Louis headquarters. She brought her years of investment knowledge to banking when she joined First Interstate Bank managing the Retail Investments and Insurance Division for Oregon, Washington, Idaho, Montana and Alaska. Over the past ten years, she has consulted for several financial institutions as well as technology companies supporting the financial services industry. She earned her undergraduate degree from Washington University in St. Louis and completed her graduate studies at St. Louis University. Peggy is serving her tenth year as an investment committee member that manages the endowment for a non-profit organization. She enjoys volunteering her time tutoring elementary and middle school students in reading and writing.

“At the end of the day, if I’ve helped my clients achieve their financial goals; I’ve done my job well. What you do today determines what you achieve tomorrow.” – PEGGY KITZMILLER

Nadja Knighte has her Associates of Applied Science degree in Network and Microcomputers with a certificate in Computer Applications.  Nadja’s background as an administrative professional gives her vast knowledge of software, documentation creation, and a willingness to learn.  Additionally she has a creative side that allows her to show her talents for marketing and advertising.  Ancillary to this, Nadja is a Licensed Massage Therapist for Oregon and Washington, as well as an Infant Massage Instructor.  Her private practice covers primarily “health issues” verses relaxation needs.

“I like to help people feel good through my customer service skills, it’s the smile they walk away with that counts.” – NADJA KNIGHTE

Virginia Lee began her banking career as a Management Training Associate with Key Bank in 1997. She has a diversified banking background, and has held positions in credit underwriting and sales support for Middle Market, Business Banking and Private Banking divisions, most recently as a Business Banking credit underwriting officer, serving clients in six western states. Virginia holds a B.S. degree in Business Administration from the University of Oregon.

Paul E Mayer has approximately twenty years of experience in banking, primarily in relationship management and credit approval.  Paul has held increasing positions of responsibility over his banking career, most recently as Credit Approval Manager for US Bank’s Oregon Commercial Banking Group.  Paul was with US Bank for twelve years before joining The Commerce Bank of Oregon in November of 2006.  Paul holds a Bachelor of Arts degree from Willamette University in Salem, Oregon and a Master of Business Administration degree from The Claremont Graduate School in Claremont, California. Paul serves on the board of Portland Impact, a non-profit organization based in Southeast Portland whose mission is to help people achieve and maintain self-sufficiency and to prevent and alleviate the effects of poverty.

“My goal at The Commerce Bank of Oregon is to provide outstanding service through developing creative and balanced solutions for the specific needs of each of our clients and prospects.”
– PAUL E. MAYER

Terri L. McKinnis has over 25 years of banking experience in the Portland area beginning in 1981 working for savings & loans.  Terri spent several years working for US Bank in various management roles in the client services arena.  Most recently Terri managed the Treasury Management Group for Umpqua Bank and was responsible for the daily operations and sales delivery for the department in addition to development and implementation of aggressive business development programs and strategies to grow the treasury services market. 

“ My passion for client service is what drives me to succeed each and every day. As Henry Ford quoted "Coming together is a beginning. Keeping together is progress. Working together is success.”
– TERRI L. McKINNIS

Marialice Mulroney is a second generation commercial banker, and began her banking career with City Bank in Mountlake Terrace, WA. She worked for Crocker Bank while attending the University of San Francisco. She joined Rainier Bank in 1979, gaining management experience in the commercial loan operations and depository support areas for the Commercial Banking and Forest Products Groups. In 1996, Marialice joined Key Bank in Portland, most recently a Relationship Service Officer for the Corporate Banking unit. Over the years, she has earned the respect of her clients by delivering quality service. Marialice does volunteer work for the Arthritis Foundation and Meals on Wheels.

“The ability to deliver professional service is about listening to your clients and asking the right questions to determine their needs.”
– MARIALICE MULRONEY

Jason Ogg has ten years of banking experience with varied experience. His career began with Bank of America in Seattle, and included two years in Portland where he held positions as a teller, personal banker and assistant branch manager. After graduating from Washington State University in 2000 with a BA in Business Administration Jason most recently held a position as a document administrator in Jacksonville, Fl serving the Southeast Region.

“You keep clients by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.” – JASON OGG

Bambi Pascual has over six years of banking experience.  She began her banking career with US Bank taking on numerous roles in the Commercial Customer Service department.  Prior to joining The Commerce Bank, Bambi held positions at Capital Pacific Bank servicing both the Operations and Loan Departments. Bambi is currently pursuing her Bachelor of Arts in Finance at Portland State University, School of Business Administration.  In her free time Bambi, an active member of the community, enjoys volunteering for organizations including Meals on Wheels, Donate Dinner with Loaves and Fishes, Salvation Army, and The Red Cross.

“It's our job every day to make every aspect of the customer experience a little bit better. Client service doesn't come from a manual, it comes from the heart. When you're taking care of the client, you can never do too much.” – BAMBI PASCUAL

Michael V. Paul is a veteran of 30 years of commercial banking and leadership experience.  Following a 22 year career with Key Bank, Mike is the former President, Private Client Services, Umpqua Bank, and previously served as Executive Vice President, Commercial Banking, Centennial Bank.  A believer in business support for non profit organizations, Mike is a Board Member of the Association for Corporate Growth, Easter Seals Society of Oregon, Northwest Financial Associations Employee Benefit Trust and Work Systems, Inc.  He is a past chair of the Oregon Bankers Association, American Lung Association and the City of Portland Small Business Advisory Council.

"Treat Clients like Prospects, and Prospects like Clients."
– MICHAEL PAUL

Molly Whitmore began her banking career in 1987 with US Bank in Portland, Oregon after working for a national credit collection company based in Dallas, Texas.  Molly is a native Portlander and attended grammar and high school at Portland Public Schools and Oregon State University.  Molly has 19 years of banking experience, all in the Portland metro area.  Her experience as a relationship manager includes working with closely held business in a variety of industries, professional firms, as well as commercial real estate lending and portfolio management.  Molly serves as chairperson of her homeowner’s association and is a member of the Eastside Industrial Council, and is a Portland Ambassador, which is affiliated with the Portland Development Commission.